ACKNOWLEDGEMENT / FAX & EMAIL ORDERS / NEW ACCOUNT

• All orders are accepted by mail, email, or fax, and must be confirmed in writing by fax to ensure accuracy. We cannot be responsible for fax orders not received.
• All orders are subject to credit approval and factory acceptance. Factory quotations do not guarantee acceptance of order. Prepayments may be required depending
on order requirements.
• We will accept no changes to the order unless done so by fax or email and confirmed by us.

REORDERS

To ensure an exact duplication of ad copy on re-orders, previous purchase order number or invoice number must be stated on the purchase order. Also enclose a sample or photocopy of last year’s ad, with changes noted.

QUANTITY

Overruns & Underruns: Overs and unders of 5% are understood to be acceptable and customer will be billed on actual quantity shipped. Requests for no overruns or to ship exact quantity are subject to underruns.

Less than Minimum: Absolute minimum is one-half of beginning quantity listed. Add $40 (G) and is available on silk-screened items only.

Cancellation / Corrections / Changes: Any changes to an order once production has started will be subject to all cost incurred to date. A cancellation charge of $50.00 (X) applies. No cancellation will be accepted unless sent by fax and confirmed by factory in writing.

PRICING

• Early order discount: 5% if ordered before 5/1. Order must be “completed” by 7/1. See requirements listed below under “Complete Order.”
• Invoices are sent after the order is produced, regardless of shipping date.
• Factory reserves the right to change
color, withdraw or increase the price of a product without advance notice.
• All prices are in U.S. funds and include one color imprint at one location.
• All orders will be charged at current catalog prices for orders received without pricing.

PRODUCTION

All orders require 15-business-days production time from receipt of complete order. Orders produced before the ship date will be stored at no charge until the shipping date specified on the purchase order. Contact factory for rush orders.

COMPLETE ORDER

A complete order means the factory has all the information to produce and ship the products. Factory must receive ALL of the following so the order is factory-ready: Artwork, ad copy layout, typestyle and size, color of imprint, item number and description, quantity, shipping method, address and date, proof approval if one is requested, approved credit or other payment with order, contact & fax number, and special instructions. Orders that are incomplete are subject to delays until all information is received.

SHIPPING

Shipping and handling charges are prepaid and added to your invoice. There is no charge for third party billings for freight. Handling charge may still apply. Distributor’s return address will be on all shipping labels. We do not ship to P.O. Boxes or use Parcel Post. All products are bulk packaged and F.O.B. factory.

Shipping Carrier: Factory will use the most economical shipping method unless otherwise specified on purchase order. Whenever trucking is used, there is a minimum charge of $60 (G) for inside delivery (no loading dock is available). Other restrictions may apply on trucking delivery, consult factory for details.

C.O.D. or Split Shipments: Not available.

Drop Shipment: Add $8.00 (G) per location after the first.

Carrier Delays & Claims: Once a shipment is delivered to the carrier, factory is not responsible for transit delays or damage. Any such claims must be filed with the carrier. All claims must be made within 7 days from receipt of the merchandise. A representative from the carrier that delivered the merchandise must inspect any carton that has been opened or damaged before a claim can be filed.

MAILING SERVICE

Factory provides mailing service that saves customers postage costs, shipping costs, and clerical costs. Consult customer service for details.

ARTWORK / TYPESTYLE / AD LAYOUT / PROOFS

Artwork
• We prefer to accept artworks via e-mail at artwork@ideasthatfit.com. Please provide PC or Mac files in EPS, JPEG, TIFF, BMP, or Illustrator EPS. All pictures files must be in CMYK format with a resolution of 300 dpi or higher.
• For multi-color imprint, color-separated artwork with registration marks must be furnished.
• Vector files are preferred. When using a vector-based program like Illustrator, it is helpful to convert your fonts to “outlines” or “paths,” eliminating the need to send fonts.
• If suitable art is not supplied, a fee of $40.00 (G) per 1/2-hour will be charged accordingly. This will add additional production time to your order. Factory will
notify customer when art charge is more than $40.00.
• Artwork for logos or trademarks should be supplied in clean, sharp in detail, high-contrast, color-separated black-and-white reproducible art that needs no touch-up. Artwork should be on glossy “graphics” paper, rather than matte or textured photocopy paper.
• Subject of the email must be Distributor name and PO number.
• All artwork sent on disk must include a printout of all files and directories of all disks.
• Artwork or film will be held on file for 12 months. All repeats after that period will
require new art.

Ad copy proofs:
• Fax/paper proof in black and white: No charge.
• Colorkey on actual calendar: call for quotes.

Change of Copy: $40.00 (G) each, available for silk-screened items only.

PMS Color Match: $40.00 (G) on all new and repeat orders. We will make every effort to match PMS color, however, an exact color matches cannot be guaranteed. PMS color must be specified on all purchase orders.

Typesetting: $30.00 (G) on all new orders requiring typesetting. Simple basic fonts only.

Pre-production Sample: $80.00 (G) plus cost of item for screen-printed items. Simple basic fonts only. Please call for cost on 4-color process pre-produduction sample.

Unimprinted Items: Check with factory for availability of the requested style. Blank items are available at next column pricing and subject to the same production time of 15 working days. Minimum $100.00 per order.

MISCELLANEOUS

• All sizes given in this catalog are approximations and have been rounded to the nearest eighth of an inch.
• Factory cannot assume liability on non-fulfillment of orders caused by the inability to obtain raw material, due to embargoes, strikes, fires, or other causes beyond our control.

COPYRIGHT & CATALOG PHOTOGRAPHY DISCLAIMER

Any logos, designs, and trademarks displayed in this catalog are for the purpose of showing printing capabilities only. Such use does not indicate the product has been purchased by the person or company whose name or logo appearing on the product. Products shown in this catalog may vary slightly from actual products due to inherent limitations in photography, film separations, offset printing, and plastic molding
processes.